Privacy Notice
Last updated: 3 November 2026
This notice explains how IMD Global UK Limited collects and uses personal data through the EXODIAMOND website (the "website").
1. Who we are
IMD Global UK Limited ("we", "us", "our") is the controller of the personal data described in this notice.
IMD Global UK Limited. Registered in England and Wales, company number 16349894.
Registered office: c/o 536 Lordship Lane, Wood Green, London N22 5BY, United Kingdom.
Email: info@imdglobaluk.com
Telephone: +44 7392 224872
If you have any question about this notice or about how we handle your personal data, please contact us at info@imdglobaluk.com.
2. Who this website is for
The website is intended for healthcare professionals, clinics, businesses and other professional visitors. It is not directed at children, and we do not knowingly collect personal data from anyone under 18.
3. Personal data we collect
Information you give us through our enquiry forms. When you use the General & Professional Enquiries form or the Distribution Enquiries form, we collect the information you enter, such as your name, professional role, organisation, country, email address, telephone number and the content of your message. If a form allows you to attach documents, we also collect the documents you choose to upload.
Information you give us when you contact us directly. If you email, telephone or message us (including by WhatsApp), we receive your contact details and the content of your communication.
Technical information. When you visit the website, our hosting provider automatically processes technical data needed to deliver and secure the website, such as your IP address, browser type, device information, the pages requested and the date and time of the request.
We do not use the website to collect special category data (for example, health information). Please do not include such information, or patient information, in any message or upload.
4. How we use your personal data and our lawful bases
| Purpose | Lawful basis under UK GDPR |
|---|---|
| Responding to your enquiry and corresponding with you | Our legitimate interests in responding to professional enquiries |
| Assessing and progressing a distribution or business enquiry, including steps you ask us to take before entering into an agreement | Taking steps at your request before entering into a contract; our legitimate interests in developing our business |
| Operating, maintaining and securing the website, including preventing spam and abuse of our forms | Our legitimate interests in running a secure website |
| Keeping records and complying with legal obligations | Compliance with a legal obligation |
| Establishing, exercising or defending legal claims | Our legitimate interests |
We do not use your personal data for automated decision-making, and we do not sell your personal data. We do not send marketing messages through the website.
5. Who we share your personal data with
We share personal data only with service providers who process it on our behalf and under our instructions, for example:
- our website hosting and infrastructure provider;
- our email delivery provider, which sends form submissions to us;
- our file storage provider, which stores documents uploaded through our forms;
- our form security (anti-spam) provider.
We may also share personal data with professional advisers, with authorities where we are legally required to, or with a buyer or successor of our business. Where an enquiry concerns a specific market, we may share it with our manufacturing partner where this is necessary to respond to you.
6. International transfers
Some of our service providers are based in, or store data in, countries outside the United Kingdom, including the United States. Where personal data is transferred outside the UK, we rely on appropriate safeguards recognised under UK data protection law, such as UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework, where the recipient is certified) or the UK International Data Transfer Agreement or Addendum.
7. How long we keep your personal data
- Form submissions and related correspondence: up to 12 months after our last contact with you, unless a business relationship develops, in which case we keep the records for as long as the relationship continues and for up to 6 years afterwards for legal and accounting purposes.
- Documents uploaded through our forms: deleted automatically from our file storage within 12 months of upload.
- Technical logs: kept by our hosting provider for a limited period in line with its standard log retention.
8. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate personal data;
- ask us to erase your personal data;
- ask us to restrict how we use your personal data;
- object to our use of your personal data where we rely on legitimate interests;
- ask us to transfer your personal data to you or to another organisation (data portability).
To exercise any of these rights, contact us at info@imdglobaluk.com. We will respond within one month. We may need to confirm your identity before acting on a request.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113. We would, however, appreciate the chance to address your concern first.
9. Cookies
Information about cookies and similar technologies used on the website is set out in our Cookie Policy.
10. Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last updated.